Communication, an essential skill for providing accompaniment

This training enables interveners to better assess the impact of their spontaneous ways of communicating. The training’s theoretical content and exercises assist them in improving their ability to observe and recognize the various feelings and needs that are present in their interpersonal dynamics.


The interveners acquire a variety of communication strategies enabling them to shift from a “win-lose” paradigm to a truly collaborative approach in which each party benefits.

Target audience :

  • Income security managers and advisors